Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information: Name, email, password, phone number, location
• Profile information: Bio, avatar, skills, verification documents
• Transaction data: Orders, payments, earnings, invoices
• Communications: Messages between users, support requests
• Usage data: Pages visited, features used, device information

2. How We Use Your Information

• Providing and improving the marketplace
• Processing payments and payouts
• Verifying user identities
• Sending notifications about orders and messages
• Preventing fraud and ensuring platform safety
• Providing customer support

3. Information Sharing

We do not sell your personal data. We share information only:

• With other users as needed to facilitate transactions (e.g., your display name and location)
• With payment processors to complete transactions
• With law enforcement when required by law
• With service providers who help us operate the platform

4. Data Security

We use industry-standard security measures including encryption, secure servers, and access controls to protect your data. Passwords are hashed and never stored in plain text.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt out of marketing communications

6. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your data for as long as your account is active. After account deletion, we may retain certain data for legal compliance and dispute resolution for up to 12 months.

8. Children

Tomeer is not intended for users under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or a notice on the platform.

10. Contact

For privacy questions, contact us at privacy@tomeer.com privacy@tomeer.com.